Santana Resort Surfers Paradise, Gold Coast
About the Hotel
Santana Resort Surfers Paradise features amenities such as a
Rooms & Amenities
Rooms at Santana Resort Surfers Paradise come with
Dining & Nearby Options
Dining options near Santana Resort include
Leisure Activities
Leisure facilities at Santana Resort include an
Services & Transportation
Services at Santana Resort Surfers Paradise feature express check-in/check-out, luggage storage, and
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Parking
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Smoke detectors
- Key access
Sports & Fitness
- Bowling
- Golf course
- Billiard tables
- Table tennis
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
Dining
- Picnic area/ Tables
Children
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- BBQ facilities
- Spa centre
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a wonderful stay at Santana Resort. The apartment was spacious and well-furnished, making it feel like a home away from home. Although I noticed some areas could use a bit more thorough cleaning, the overall experience was pleasant and the management made it even better.
While my stay at Santana Resort had some low points, like the poor customer service experience and unexpected extra charges, the location was convenient and the amenities, especially the heated pool, were a highlight. Overall, I appreciate the spacious room and kitchen facilities, but there are definitely areas needing improvement.
I found the Santana Resort to be a mixed experience. The location was fantastic, close to transportation and eateries, which made getting around easy. However, the room showed signs of wear, especially the bathroom which could have been cleaner. While the pool and sauna were good, there were significant issues with the service, particularly during check-in which left me feeling frustrated.
I had a pleasant stay at Santana Resort, with a compact and clean one-bedroom apartment that was well-equipped for my family. The location was fantastic, just a short walk to the beach, and the small swimming pool was a hit with my kids. However, the customer service experience was a bit rocky due to some check-in confusion that took place after hours, although overall, the resort managers were friendly and helpful.
My stay at Santana Resort was a bit of a mixed bag. While I appreciated the friendly owners and the great location close to shops and the beach, I was disappointed with the cleanliness and maintenance issues. The air conditioning unit was quite loud, and I encountered some questionable cleanliness in the bedding on my last night. Overall, it was a place with potential but could really use some improvements.